taka27 Terms of Service

The rules that cover your account, your deposits, your bonus credit and your payouts. Written in plain English so you can check a clause before you bet, not after.

18+ · Play Responsibly

Who can hold a taka27 account

taka27 is for adults. You must be 18 or older, you must be playing from Bangladesh, and the name on your account has to match the name printed on your National ID, passport or driving licence. Register with true details the first time. A name you correct later, while a payout is already in the queue, only adds hours to the wait.

One person means one account. One account per mobile number, per NID and per payment wallet. Opening a second account to take the welcome bonus twice breaks these rules, and both accounts lose the bonus along with anything won from it. If two people in the same household share a phone, each of them needs their own number and their own ID on file.

The details we ask for

Sign-up asks for a mobile number, a password and your full name as it appears on your ID. Balances and bets are held in taka (৳). You can change an address or a phone number later in your profile, but your legal name can only change through support after a KYC review.

Signing in and staying secure

Your password is yours alone. Nobody at taka27 will ask for it in live chat, and nobody will ask for a one-time code sent to your phone. If a message claims to come from us and wants either of those, it did not come from us.

If you log in on a friend's handset or at a cyber café, sign out when you finish and change the password afterwards. Two failed attempts in a row should tell you something is wrong, so reset from the login page instead of guessing again.

If a login looks like it is not yours

We watch for logins from a new device or an unusual location. When that happens the account is held until you confirm it. Tell live chat as soon as you notice, and we lock the account, review recent bets and deposits, then reopen it once you have set a new password.

Deposits, bonus credit and the 23x playthrough

Deposits start at ৳400 and land in about 2 minutes through bKash, Nagad, Rocket or Upay. Money must come from a wallet or bank account in your own name. A deposit sent from a relative's bKash account cannot be paid back to you, because the payout has to reach the person who sent it.

Your first deposit qualifies for the 210% welcome bonus, capped at ৳7,500. Bonus credit is not cash. It sits beside your balance and only becomes withdrawable money after you play through the bonus amount 23 times on games that count towards the offer.

How the playthrough adds up

Deposit ৳1,000 and receive ৳2,100 in bonus credit, and the requirement is calculated on the bonus figure: 23 × ৳2,100 means ৳48,300 of qualifying bets before any of it can leave the account. Bets that are placed and then voided do not count. Neither do bets on markets we exclude from bonus play, which are named in the bonus section of your account.

Key figures from the taka27 user agreement. All amounts are in taka (৳).
RuleWhat it means in practice
First deposit bonus210% up to ৳7,500
Playthrough on bonus credit23 times the bonus amount
Reload bonus25% on later deposits
Daily cashback0.6% of qualifying turnover
Referral credit৳525 per friend who registers and deposits
Minimum deposit৳400
Minimum withdrawal৳600
Daily withdrawal ceiling৳185,000
Deposit arrivalabout 2 minutes
Withdrawal arrivalabout 16 minutes
KYC reviewup to 12 hours
Game library2,200 games from 6 providers

Withdrawals and the KYC check

Withdrawals start at ৳600. Most requests reach your wallet in about 16 minutes, while the very first one can take up to an hour because it waits for identity checks to clear. The daily payout ceiling is ৳185,000, and it rises as your VIP tier rises.

  1. Send your ID before your first payout

    Upload your National ID card, passport or driving licence in the account area. One document is enough, and reviews normally finish well inside 12 hours.

  2. Request the amount you want

    Minimum ৳600, sent to a bKash, Nagad, Rocket or Upay wallet, or a bank account, held in your own name. The name has to match your taka27 profile.

  3. Watch the queue clear

    Most payouts settle in about 16 minutes. First-time requests can take up to 1 hour while a reviewer confirms the documents you sent.

  4. Stay inside the daily ceiling

    The standard ceiling is ৳185,000 per day. Higher VIP tiers raise it, and your current limit is always shown on the withdrawal screen.

What fair use means here

These rules exist so the odds stay the same for every player. The list below will get an account closed and any balance reviewed:

  • More than one account per person, per NID or per wallet
  • Bonus abuse, such as hedging both sides of a market across two accounts to release bonus credit
  • Automated play, bots, scripts or emulators
  • Depositing with a card, wallet or bank account that is not yours
  • Chargebacks or payment reversals after a deposit
  • Letting another person bet from your account

Backing both sides of the same market during a big cricket series is the case we see most often. It is treated as fraud, not as a clever strategy, and both accounts are handled the same way.

When we limit or close an account

We can suspend an account while a review is open. You will be told what triggered it, and you can answer through live chat. If the review clears, the account reopens with the balance untouched. If it does not, the part of your deposit that was never used for betting is returned to the wallet that sent it, and bonus credit is removed. Decisions rest on the documents and betting history on file, not on how much you have wagered.

Cricket, football and settled markets

Bets settle on the official result published by the governing body of the competition. In BPL and international cricket, a rain-affected match follows the competition's own rules: if a result is declared, bets stand; if the match is abandoned with no result, stakes come back. A player retiring hurt does not change a market that has already been settled. The odds shown when you confirm a bet are the odds you get, and a price that moves afterwards applies only to the next bet.

Changes to these rules and how to reach us

We update these rules when payment methods change, when a new game provider joins the platform, or when the regulator requires it. The version on this page is the one that applies. Material changes are announced in the account area a reasonable time before they take effect, and bets placed before that date settle under the earlier version.

Support runs 24/7 through live chat. There is no email address and no phone line, so anything you need to send, such as a screenshot of a failed deposit or a photo of your ID, goes through the chat window or the help centre. Include your account number and the answer arrives faster.

Three things players ask first

  • Bonus credit
  • Documents
  • Payout speed

Every answer here follows the clauses above. If a chat agent told you something different, the clause on this page is what stands.

Can I withdraw my deposit before finishing the playthrough?

You can ask for the deposit back, but the bonus credit and anything won with it are removed when you do. Finish the 23x playthrough on the bonus amount if you want the bonus money to travel with your withdrawal.

My NID spells my name differently from my profile

Send both through live chat before you request a payout. A reviewer will match the documents and correct the profile, which is quicker than fixing it once a withdrawal is already frozen in the queue.

Why is the first payout slower than later ones?

The first request carries the identity check, so allow up to 1 hour. Once the documents are approved, later withdrawals usually settle in about 16 minutes, subject to the ৳185,000 daily ceiling.

Happy with the rules? Open your taka27 account and start with the 210% first deposit bonus, or go back to the home page to look through the game lobby first.